Perguntas frequentes
1. How much is the shipping cost? Can I get free shipping?
Shipping fees vary by country. Orders over USD 60 usually get free shipping in the US (excluding islands), Canada, many European countries, Asia, Oceania, and South America. Below USD 60, a fee of USD 6.5-13 applies based on location.
2. Where do you ship the products purchased from this website?
All products on our website will be shipped from the nearest location in the United States or other European and American countries based on the buyer's address.
3. Do I need to pay for tax if buy in this website?
No, you don’t have to pay for tax when you purchase from our website.
4. Quais métodos de envio estão disponíveis?
We will provide UPS or USPS delivery.
5. When can I expect to receive my order?
Cerca de 3 a 5 dias úteis após o envio.
6. What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express credit cards and Paypal.
7. Como faço para alterar ou cancelar meu pedido?
Se você precisar cancelar ou alterar seu pedido, entre em contato conosco em innioasis-business@hotmail.com
8. How to apply for returns and refunds?
Você pode processar uma alteração em seu pedido ou cancelar seu pedido entrando em contato conosco innioasis-business@hotmail.com
9. What can I do if there are problems related to the product?
If you find any problems after receiving the product, please contact us innioasis-business@hotmail.com and we will help promptly.
10.Do you provide an after-sale warranty?
Se você encontrar problemas ao usar os produtos, sinta-se à vontade para entrar em contato com nossa equipe de pós-venda innioasis-business@hotmail.com e forneceremos serviço pós-venda gratuito.