FAQS
1. How much is the shipping cost? Can I get free shipping?
Shipping fees vary by country. Orders over USD 60 usually get free shipping in the US (excluding islands), Canada, many European countries, Asia, Oceania, and South America. Below USD 60, a fee of USD 6.5-13 applies based on location.
2. Where do you ship the products purchased from this website?
All products on our website will be shipped from the nearest location in the United States or other European and American countries based on the buyer's address.
3. Do I need to pay for tax if buy in this website?
No, you don’t have to pay for tax when you purchase from our website.
4. What shipping methods are available?
We will provide UPS or USPS delivery.
5. When can I expect to receive my order?
About 3-5 business days after shipment.
6. What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express credit cards and Paypal.
7. How do I change or cancel my order?
If you need to cancel or change your order, please contact us at innioasis-business@hotmail.com
8. How to apply for returns and refunds?
You can process a change to your order or cancel your order by contacting us innioasis-business@hotmail.com
9. What can I do if there are problems related to the product?
If you find any problems after receiving the product, please contact us innioasis-business@hotmail.com and we will help promptly.
10.Do you provide an after-sale warranty?
If you encounter problems in using products, please feel free to contact our after-sales team innioasis-business@hotmail.com and we will provide free after-sales service.