자주 묻는 질문
1. How much is the shipping cost? Can I get free shipping?
Shipping fees vary by country. Orders over USD 60 usually get free shipping in the US (excluding islands), Canada, many European countries, Asia, Oceania, and South America. Below USD 60, a fee of USD 6.5-13 applies based on location.
2. Where do you ship the products purchased from this website?
당사 웹사이트에 있는 모든 제품은 구매자의 주소를 기준으로 미국이나 기타 유럽, 미국 국가의 가장 가까운 위치에서 배송됩니다.
3. Do I need to pay for tax if buy in this website?
No, you don’t have to pay for tax when you purchase from our website.
4. What shipping methods are available?
We will provide UPS or USPS delivery.
5. When can I expect to receive my order?
About 3-5 business days after shipment.
6. What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express credit cards and Paypal.
7. How do I change or cancel my order?
If you need to cancel or change your order, please contact us at innioasis-business@hotmail.com
8. How to apply for returns and refunds?
You can process a change to your order or cancel your order by contacting us innioasis-business@hotmail.com
9. What can I do if there are problems related to the product?
If you find any problems after receiving the product, please contact us innioasis-business@hotmail.com and we will help promptly.
10.Do you provide an after-sale warranty?
제품 사용 중 문제가 발생할 경우 언제든지 당사 애프터 서비스 팀에 문의해 주시기 바랍니다. innioasis-business@hotmail.com 그리고 우리는 무료로 애프터서비스를 제공해드립니다.